You can find further information regarding this regulator's complaint policies here. As such we cannot comment on how effective contacting their regulator would be in case of a complaint.

Curacao eGaming - CherryGold casino are licensed in Curacao but we are unsure which Master License holder is responsible for them.Kahnawake Gaming Commission - The KGC is a lesser used license certificate, but this regulator has been cooperative in the management of player complaints and we are aware of a significant number of instances where players have received favourable outcomes via this licensor.When the player than played with this believing it to be cashback and won a significant figure (mid 5 figures), the operator chose to enforce NDB terms to rescind the win despite the fact that the player could not possibly have been aware of the NDB terms due to their instructions not to add this type of bonus.įor references see Rev Share Partners Group Player IssuesĬherryGold hold the following gambling licenses :

We can only view this as specifically looking to exploit and capitalise on addiction.Īnother case saw this group add a No Deposit Bonus to a player's account after receiving explicit instructions from the player not to give them this type of bonus. In direct opposition to this obvious and logical standard this group have put in place terms that require them to ensure that vulnerable players are allowed to remove any restrictions as soon as possible. Gambling restrictions are put in place by players who feel they are struggling to control their own engagement with gambling, the protection being that limits cannot be removed instantly. In one case we've managed against this group the operator cited terms requiring them to raise gambling restrictions placed by players as quickly as possible. This group is made up of a collection of Rival and RealTime Gaming operators all of which are included on our Blacklist due to the negative practices this group have engaged in. Cherry Gold Casino are part of the AffAlliance group.

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